FAQ
BLNK
Orders & Shipping
How long does the order take to be delivered?
Cairo & Alexandria : 1–2 business days.
Other areas 2–5 business days.
Do you offer express shipping?
- Coming Soon!
Can I change or cancel my order?
Yes — You can contact us within 2 hours after checkout at
Returns & Exchanges
What’s your return policy?
14 days after delivery. Items must be unused and in original condition.
How do I start a return?
Use this Link Or Email support@blnk.shop with your order number and reason.
Are any items non-returnable?
Yes — certain items are non-returnable. This includes sale items, gift cards, and any product without a valid receipt or proof of purchase.
Do I have to pay for return shipping?
Return shipping is covered by you unless the item was incorrect or damaged.
Product Info
What size should I get?
Each product includes a detailed size chart, For a more tailored fit, consider sizing up.
How do I wash your products?
Cold wash. Gentle cycle. Hang dry. Skip the harsh stuff to preserve the quality.
What materials do you use?
We use premium heavy weight cotton — soft, durable, and designed to last.
Payments & Discounts
What payment methods do you accept?
Coming Soon!
Do you offer discount codes?
Yes — we drop them to email subscribers and our social community.
Can I use more than one promo code?
No — only one discount code per order.
Other Questions
Do you ship internationally?
Coming Soon!
How do I contact customer support?
Email us at support@blnk.shop.
We respond within 24h (Sat–Fri). and through WhatsApp +201080772929
Where is BLNK based?
BLNK is based in Egypt, designing premium essentials with quiet confidence.